We’re your guides in a shifting digital world.

Think It First was born in 2010 with the same leadership and majority of the team in place today. Before starting Think It First, Joe, Jamie, and Brad came from agency leadership roles and entrepreneurial endeavors in the digital marketing and design space.

Think It First is a fully remote agency built to collaborate beyond the walls of a traditional studio. From our communication tools to our development infrastructure, we’ve spent more than a decade building an agency that’s purposely designed to engage deeply with distributed teams—including yours. While we maintain an office in the Philadelphia suburbs of Ardmore, PA, we are remote and don’t have plans to go back. This keeps us lean, efficient, and not bound by the typical agency overhead which gets passed down as costs to you.

While other agencies have bloated account management staff that push around meetings and create billable overhead, TIF is built to produce. We purposefully built a team to remove unnecessary layers that your voice must get through. If you have a design issue, you will interface directly with the friendly designers working on your project.

With an average of 10+ years of experience in their thing, our team is experienced. We’ve thrown out the traditional agency model that largely cycles through recent grads and employs armies of interns. That adds up to size, but not necessarily value. We know what we’re doing and that adds immeasurable value to our client partnerships.

Put simply, we are an agile group of digital experts that design and build business tools that run on the internet. Yes, we’re designers. Yes, we’re developers. Yes, we’re strategists. Yes, we’re business people. What makes us unique is that we start with “Why”? Is this new piece of website functionality driven by a business objective? Can this be built within budget with other priorities looming? Woven into our work is a layer of strategy and senior level expertise you don’t find in every agency. The senior folks here are the ones that are actually working on your projects.

Traditional agencies often rely on design interns or outsourced services for web development, while charging high retainers. They use account managers as intermediaries, leading to a lack of transparency in who is actually working on your project.

When you partner with us, you have a direct line of communication to the senior-level experts that are actually doing the work. Our approach is centered on strategy and utilizing business insights to discover and test the best digital solution. We prioritize transparency in our communication and decision-making processes.

We believe you should feel like you’re working with a team that listens to you, has your back, and the best interest of your business in mind. We really REALLY believe in providing great service day after day. This is where most agencies fall down. We think there’s huge potential in fixing the trust issues out there. Many of our clients complain to us about their previous agency experiences. We guarantee your satisfaction, and put it in writing to hold us accountable. We’ve been told working with us is easy – and that’s just awesome.