Most agency newsletters are a little in love with themselves. This ain’t that.
Digital Matters is our regular email newsletter featuring handpicked tech-first ideas and industry trends.
This is our toolkit.
Digital capabilities to get you there.
Expertise
You + Us + Digital
Think It First has the expertise necessary to turn challenges into opportunities and define your vision. More importantly, make it real. We’ll set you up with a senior web development agency team that complements your strengths and a plan that maps specifically to what you are trying to achieve. We’re experts in the touch points that power a winning digital strategy.
No Band-Aids. No templates. No one-size-fits-all.
Web & Mobile Development
We develop custom websites and apps built for flexibility and scale on WordPress, Shopify, and BigCommerce. Whether it’s crafting new interfaces, easy-to-use admin tools, migrating data, or integrating third-party apps, we make sure that data and users are moving through it all in a thoughtful way.
How you build is almost as important as what you build. And you’re in great hands.
Design
We’ve all experienced crappy web UI. Inconsistent iconography. Illegible fonts. Confusing forms. Frustratingly small buttons in mobile view. From initial research, content strategy, user flows, and blueprinting to full-color prototypes, we craft thoughtful user experiences that reduce friction and spark action.
Good design is the product of clear thinking and meticulous execution.
We’re OCD about this stuff.
Digital Strategy
Our name says it all. We think first and define problems. Want to make iterative updates to your site but don’t know where to start? Technical hurdles limiting your expansion into new markets? Need help defining functional requirements for a new build? Our intellect and experience are tools at your disposal.
Together, let’s devise the right digital solution for the right problem.
Digital Campaigns
Campaign success isn’t measured by noise but by meaningful connections and genuine engagement. We design and deploy content, email, demand-gen, paid-search, and paid-social strategies that convince and convert. And we’ll back it up with comprehensive reporting dashboards and metrics.
Just because you build it, doesn’t mean they’ll come.
Let’s turn traffic and impressions into money.
AI Consulting & Development
AI changes every week. New models, new capabilities, new things that weren’t possible last quarter. We help B2B companies figure out what’s actually worth building right now, then we build it. Custom assistants, generative engine visibility, intelligent search, and marketing automation. Strategy through deployment, with improvements as the technology evolves.
The best time to start was six months ago.
The second-best time is before your competitors figure that out.
FAQs
What we do, unpacked
Put simply, we are an agile group of digital experts that design and build business tools that run on the internet. Yes, we’re designers. Yes, we’re developers. Yes, we’re strategists. Yes, we’re business people. What makes us unique is that we start with “Why”? Is this new piece of website functionality driven by a business objective? Can this be built within budget with other priorities looming? Woven into our work is a layer of strategy and senior level expertise you don’t find in every agency. The senior folks here are the ones that are actually working on your projects.
Traditional agencies often rely on design interns or outsourced services for web development, while charging high retainers. They use account managers as intermediaries, leading to a lack of transparency in who is actually working on your project.
When you partner with us, you have a direct line of communication to the senior-level experts that are actually doing the work. Our approach is centered on strategy and utilizing business insights to discover and test the best digital solution. We prioritize transparency in our communication and decision-making processes.
We believe you should feel like you’re working with a team that listens to you, has your back, and the best interest of your business in mind. We really REALLY believe in providing great service day after day. This is where most agencies fall down. We think there’s huge potential in fixing the trust issues out there. Many of our clients complain to us about their previous agency experiences. We guarantee your satisfaction, and put it in writing to hold us accountable. We’ve been told working with us is easy – and that’s just awesome.
The answer is yes — we call it “Support”. A Think It First digital solution is a flexible and durable tool designed to evolve with your business. Our goal is to help you get the most from your investment long after launch. We stand behind our products and provide the support you’ll need to protect your site’s overall appeal and value, keep it secure, and running in tip-top shape, so that you present an optimal experience to your customers on every device.
Having a trustworthy hosting provider is essential for site speed, uptime, security, and your site’s accessibility. Our clients rest easy knowing they are backed by fast and dependable website hosting and that Think It First is handling all of the technical bits and bobs of running their site on WordPress. Simply put, we not only host your site but we take care of it. We monitor it for up/down time, provide real-time security services, back it up, respond if there is an issue and much more.
Without content, a website or app has only interactions and buttons. Think It First helps marketing teams create strategies around the development of effective and shareable web content in the age of social media and SEO. We help plan around the type of content your site will need in order to attract and educate visitors, guide the experience on your site, and the workflows and responsibilities related to its development. Think It First creatives are effective strategists there to help in your business’s content development and organization needs.
In today’s digital world, our work touches every industry. We believe that good design and a sound strategy span industry verticals. Our approach positions us as your customers and end users, while adhering to time-tested business and marketing principles. Advantages to you are gained by having a unique perspective at the table. Our client-partners can be found in the Life Sciences, Real Estate, Financial Services, Higher Education, Manufacturing, Non-Profit, and Global Retail sectors and more. Bottom line– if you like what you hear, let’s talk.
A digital agency apart
Think all web agencies are alike? Think again.
An extension of your team
We do the heavy lifting. Have a sales quota or lead gen problem and you just don’t know how to solve it? Bring your problems to us and we’ll help you reverse engineer a solution. The best thing about TIF is that we have the depth of expertise to recommend and deliver the solution.
All up in your business
Our partner relationships go way beyond “Build X for us.” We’re more than design and tech purists and function where digital meets business objectives. We’re entrepreneurs who hit a lot of different notes. Our team brings a breadth of business, marketing, and sales knowledge. It’s knowing where design and tech can best be leveraged for business success that makes us dangerous.
Senior-level execution
Think It First is top-heavy. When you work with us, we bring to the table decades of experience using the web as a tool to accelerate growth and move the needle. Most agencies sell you a senior team and then pass you off to the green team. We don’t have one.
Clear communication
We pride ourselves on being transparent, organized, and actionable. You’ll never struggle to get in touch with us or wonder what we’re working on. We don’t use technical jargon to make ourselves seem smart. We educate and train you so that you feel comfortable managing the tools we design.
Outstanding service
Our mission is to create an agency experience unlike any other. We think (and act) differently. We listen. We do what we say we are going to do. We carefully cultivate lasting, meaningful partner relationships built on transparency, collaboration, and long-term results. We treat our clients not as a job to be done, but as a cause we invest in. Our success depends on yours.
Partnering with us is easy.
We serve a diverse set of clients that span the Life Sciences, Real Estate, Financial Services, Higher Education, Manufacturing, and Global Retail sectors. We fit with organizations when they’re ready to stop and think.
Website Growth Plans
You want growth. We’ve got a plan. Gain visibility, improve lead conversions, generate revenue, and grow your business through a combination of clear thinking and flawless execution. Growth plans aren’t magic; they are your plan to succeed.
Explore Website Growth PlansCustom Design & Build
We think beyond the deliverables. We’ll guide you through a design-development-launch process that embraces your quest, excels at listening, and executes with style. Your complete satisfaction is guaranteed.
Custom pricing with no big agency overheadReal results from actual clients.
Read Real ReviewsOur reviews are independently procured by Clutch, a third-party agency review platform that conducts one-to-one interviews with clients on behalf of their agency partners.
It’s all publicly available on clutch.co and we think that’s pretty great.
Worth checking out
Because No One Wants Another Self-Aggrandizing Newsletter in Their Inbox
Over the years, we’ve amassed quite a universe of contacts. Clients past and present. Vendors. Partners. Prospects that didn’t sign that we’re still close with. Employees that moved on to other cool things. Recently, we decided that we wanted to do something with that universe. That naturally led us to think “newsletter!” We thought about rounding up our most recent blog posts, showcasing our latest projects, and curating a bunch of interesting content from around the web. But then we thought otherwise.
It’s Time to Stop Designing for “The Fold”
Back when newspapers reigned supreme, there was a layout concept that publishers adhered to called “the fold.” The idea was to put the most important headlines and stories at the top of the front page, quite literally above where the paper folded, in order to attract buyers. By and large, it worked.